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Free standard shipping on orders over Rs.4,999
Estimated to be delivered on 14/03/2025 - 21/03/2025.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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What it is: A multi-active solution designed to support skin-barrier repair while soothing discomfort and reducing the look of redness.
Skin Type: Normal, Dry, Combination, and Oily
Skincare Concerns: Dryness, Redness, and Uneven Texture
Formulation: Emulsion
Highlighted Ingredients:
– Vitamin B12: Supports the skin barrier by reducing dryness and visible redness while also imparting the serum’s characteristic pink hue.
– Centella asiatica Phytotechnologies: Protect against external stressors.
– Gallic Acid Derivatives: Soothe skin discomfort and target redness associated with external stressors by reducing water loss.
Ingredient Callouts: Free of parabens, formaldehydes, formaldehyde-releasing agents, phthalates, mineral oil, retinyl palmitate, oxybenzone, coal tar, hydroquinone, sulfates SLS & SLES, triclocarban, triclosan, and contains less than one percent synthetic fragrance. It is also vegan, gluten-free, and cruelty-free.
What Else You Need to Know: While supporting a strong skin barrier, this comprehensive serum also improves the look of uneven texture for a smoother appearance. It is formulated with multiple vitamins, lipids, and phytotechnologies and is suitable for all skin types (including sensitive).
Clinical Results: In clinical testing on 23 women, after 1 application:
– It helped recover the skin barrier in 2 hours
In clinical testing on 34 people, applied 2X per day for 6 weeks:
– It immediately boosted skin’s hydration by 86%
The Ordinary Soothing & Barrier Support Serum
The new pink serum from The Ordinary is a multi-active solution designed to help repair the skin barrier by soothing discomfort and reducing the look of redness.
The New Pink Serum Targets
The look of redness on the skin
Helps support the skin barrier
How do I use Soothing & Barrier Support Serum?
You can use The Ordinary Soothing & Barrier Support serum in the morning and evening. Apply a few drops to the palm of your hand and pat or massage into the skin. Always patch-test first, and if you have any irritation, it is best to stop using this product.
How do I layer this product?
The new pink serum is a water-based product and you would apply this after cleansing your skin. More information coming soon.
What’s the period after opening?
Once this product is opened, use it within 12 months.
Which product should not be used with this serum?
It is advised to avoid using The Ordinary Soothing & Barrier Serum in the same routine as direct and indirect vitamin c’s.
What products can be used with the Soothing & Barrier Support Serum
The only products listed as conflicts are all vitamin c’s. This may change in the future. Always patch-test products and introduce other products to your routine slowly.
What size is the Soothing & Barrier Support Serum from The Ordinary?
This only currently comes in a 30ml bottle
The Ordinary Soothing & Barrier Support Serum FAQS
All your questions about the new pink serum answered…
What is the difference between Soothing & Barrier Support Serum & NIOD MG Modulating Glucosides?
The Ordinary Soothing & Barrier Support Serum is a multi-ingredient formulation designed to provide a multi-functional, holistic approach to targeting visible redness, supporting skin hydration, and helping to repair a damaged skin barrier. NIODs Modulating Glucoside also works to target signs of skin sensitivity, especially the appearance of redness, while supporting skin hydration and skin barrier repair. However, this formulation includes active ingredients that work to soothe the skin immediately, meaning MG works on immediate-term as well as long-term feelings and signs of sensitivity.
What are the advantages of using the new Pink Serum by The Ordinary?
It helps to target skin discomfort and supports hydration whilst helping to repair a damaged skin barrier
Would this be used instead of The Ordinary Multi-Peptide Serum?
These 2 products target different skin concerns. Multi-Peptide + HA Serum is an age-supporting peptide serum that does a little bit of everything for your skin while Soothing & Barrier Support Serum is a multi-active solution designed to help repair the skin barrier, soothe discomfort, and reduce the look of redness. You can use both together in the same routine.
Can The New Soothing & Barrier Support Serum be used with Retinol?
Yes, and you would apply the serum first and then follow with the Retinol and Moisturiser.
Can this be used with Tretinoin?
It´s hard to comment when you are using prescription medications alongside our products. It is best to gradually incorporate one new product into your regimen at a time and applying test patches first to see what works best for your skin.
What’s the active ingredient of The Ordinary Soothing & Barrier Support?
This product has 8 key active technologies: Centella asiatica phytotechnologies, 2% Niacinamide, gallic acid derivatives, a soothing complex, a ceramide complex, Sugar-based hydrators, vitamin B12 and bisabolol.
Can this product be used in the Morning and Evening?
Yes, you can use this in the morning and evening.
What makes the B12 pink in The Ordinary Soothing & Barrier Support Serum?
The pink colour is due to the inclusion of fermentation-derived cyanocobalamin (vitamin B12), an ingredient that can help with skin barrier support by reducing dryness and the look of redness.
What skin type is the new pink serum suitable for?
It is suitable for all skin types.
Which products can I use with The Ordinary Support & Barrier Support Serum?
You can use all products excluding vitamin C.
Can this be used with Niacinamide?
Yes it can.
Is it ok to use this in the same routine as Retinoid 2%?
Yes that is fine.
Which products should I not use with this?
Avoid using vitamin c in the same routine.
How would I layer The Ordinary Soothing & Barrier Support Serum with Niacinamide & Retinol?
For best results – Niacinamide – Soothing Barrier Support Serum – Retinol
Is The Ordinary Soothing & Barrier Support Serum could for Rosacea?
None of The Ordinary Products can be considered medical treatments for rosacea but this serum will help to reduce redness.
Will this be suitable for sensitive eczema-prone skin?
It is best to patch-test before using.
It is okay for sensitive skin and acne skin?
Yes it is but always patch-test first.
Can this be used on acne-prone skin?
Yes, it can.
Is this colorants-free and fragrance-free?
No fragrance or colour has been added to this formula. Pink colour comes from Vitamin B12.
Can I use Azelaic Acid with this?
Yes you can.
Should I keep this in the fridge?
No. No need.
How do I layer this product?
Cleanse > tone > serum (soothing & barrier support) > moisturizing.
Can this be used with vitamin C?
It is best to avoid using this and vitamin c in the same routine.
Is it okay to use with this Amino Acids?
Yes, that is fine.
Would this help with pores?
Niacinamide 10% + Zinc 1% would be better for pores.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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